Support

Member Support

Having problems with your account? Experiencing difficulty using the website? Have a question about a Financial Empowerment Program feature? Check the FAQs below for a quick and easy answer:

I’m receiving a message on my Member Dashboard saying I don’t have access to this content?

Please go to your admin page, scroll down to Subscriptions, and check that your membership subscription is showing as active.

Individuals currently participating in a live or online class sponsored by an organization, ONLY have access to the Money Management Live and Resources sections of the dashboard. If you registered for a free level subscription, you are able to access the extensive tools under the Resources section, but additional dashboard sections will not be available.

If your subscription is current then please try logging out of your account, clearing your browser cache and then logging back in again.

If this does not fix the issue, please contact us using the form below and let us know what page you are receiving this error for.

All of the emails from Abundance Bound end up in my Gmail Spam or Promotions box. How can I fix this?

Here is a quick video to show you a process that should help.

We suggest repeating this process for the following email addresses:

• info@abundancebound.com
• miata@abundancebound.com
• abundance-bound@mn.com (updates from our member community)

I end up on a page saying “502 Bad Gateway" when I click on the links in your emails?

Please clear your browser cache and delete cookies and then restart your computer/networking equipment. Then, please try going directly to your member dashboard login by copying and pasting this link into your browser: https://iamabundancebound.com/fep-member-dashboard. If this still does not fix the issue, please contact us using the form below.

I’m currently enrolled in Money Management Live and don’t have a link to join the class and/or access the course materials?

If you registered to participate in Money Management Live, you were sent a confirmation email with your login and password, along with additional messages containing all of the details needed to join us and participate fully in the program. Please check your spam and/or promotions boxes if you do not see those emails.

If you still require assistance, please contact us using the form below. We will do our best to assist as soon as possible.

I missed a live member call. Is there a way I can view a recording?

All Q&A and Mastery sessions are recorded and stored in your Video Library. If you cannot attend Q&A sessions live, you have the ability to send questions in advance for us to answer in the recording.

You definitely want to spend time exploring your Member Dashboard, to make sure you’re taking advantage of all of your member benefits.

Do I have to pay extra to participate in the Creating Cashflow program?

Creating Cashflow is exclusively available to members of the Financial Empowerment Program. If you joined the FEP in March of 2023 OR later, Creating Cashflow is included in your membership and can be accessed directly from your Member Dashboard. If you joined PRIOR to March of 2023, joining Creating Cashflow requires an additional one-time investment of $500 (you can pay in two installment of $250, if you prefer).

You cannot leave the Financial Empowerment Program and stay in the Cashflow program.

If you are not already a member and would like to join Creating Cashflow to access the course and receive coaching from Kristine during any of her two live monthly sessions, you can do so here.

If you want to give Kristine’s cashflow-related coaching a “test drive” before you join, you will find episodes of her Creating Cashflow podcast here.

How do I access the Financial Empowerment Program Member Community?

Login to our exclusive member community here. If it is your first time, you’ll need to click at the top of the page to ‘Request to Join’ and answer a few simple questions. We review all requests daily and will approve you as soon as we’ve verified your membership.

If you’ve forgotten your password, click to ‘Sign In’. After entering your email, you can either request a “magic link” to access the network or reset your password.

I’m being prevented from logging in to our Financial Empowerment Program Member Community (on the Mighty Networks platform)

Our Financial Empowerment Program Member Community is run on the Mighty Networks platform and, from time to time, you might experience a glitch in their system.

Here are their instructions if you tried to log in as usual but were told that you have an incorrect email or password

I’m having a technical problem inside of the Financial Empowerment Program Member Community (trouble with posting, setting up your profile, messaging other members, etc)

Our Financial Empowerment Program Member Community is run on the Mighty Networks platform and, from time to time, you might experience a glitch in their system – or you just need more clarification on how to do something.

Here’s where you can access their instructions on many different topics:
https://faq.mightynetworks.com/hc/en-us/categories/200431115-For-Members

(NOTE: In the Your Features section on that page, there is a link that reads: “See all 8 articles” – if you click that link, you’ll see some additional help topics.)

My payment has failed, what should I do?

These things happen! Don’t worry though, your account will not be cancelled until your payment fails 3 times.

If your card details have changed, you can go to your admin page, scroll down to Subscriptions, and you should see a link to ‘Update Card’. Once you change your card details, your payment will be processed immediately.

If your subscription is cancelled due to failed payments, you will need to sign up with a new subscription if you would like to regain access to the Financial Empowerment Program and/or Creating Cashflow.

Can I pause my membership for one or more months?

The Financial Empowerment Program membership does not allow for pauses. This policy is not intended to be unsympathetic, it’s simply part of the business structure that allows us to keep our price point so low.

We completely understand that the unpredictability of life will sometimes interfere with you being able to utilize your membership for one or more months at a time. We ask our members to please evaluate whether staying connected to the quality of our guidance and support is worth the low monthly fee – even through periods where you are unable to actively participate.

How can I cancel my account?

You can cancel your account at any time by going to your admin page and scrolling down to Subscriptions. Here you will see an option to click to ‘Cancel’ your subscription, either to Creating Cashflow OR to FEP and ALL its Programs. Confirm your cancellation and you’re all done. You’ll receive an email confirmation that cancellation was successful.

Please cancel your account BEFORE your next payment is due and avoid leaving it to the last minute. It is best to cancel at least 24 hours in advance of your billing date to ensure you are not charged due to time differences. You will retain access to your programs until your next payment is due, so you can cancel as far in advance as you would like.

Once you cancel your account you will retain access to the program(s) until your current subscription period ends.

If your question isn’t answered above please use the form below to get in touch with our support team and we’ll get back to you as soon as we can. Our email support hours are 10am to 7pm EST Monday to Friday and we aim to respond to all customer service requests within one business day.

Please Note: This form is for customer service issues relating to your subscription, issues with the website etc. Please bring your financial questions to our member Q&As or use the Event Form to submit a question in advance. For member suggestions, please use this dedicated Feedback Form.